Refund & Return Policy
At Printer Expo, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging.
- Accompanied by the receipt or proof of purchase.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
3. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Exchanges
If you need to exchange an item for the same product due to defects or damages, please contact us at 1888-683-3188 or care@buyprinter.live. We will guide you through the process and ensure you receive a replacement.
5. Non-returnable Items
Certain items are non-returnable, including:
- Gift cards
- Downloadable software products
- Opened consumable items such as ink cartridges and toner
6. Return Process
To return an item, please follow these steps:
- Contact our customer support team at 1888-683-3188 or care@buyprinter.live to initiate the return process.
- Pack the item securely in its original packaging, including all original accessories and documentation.
- Ship the package to the address provided by our customer support team.
7. Contact Us
If you have any questions about our Refund & Return Policy, please contact us:
- By email: care@buyprinter.live
Visit Us at: https://buyprinter.live/
Thank you for shopping with Printer Expo We appreciate your business and are dedicated to providing you with the best customer experience possible.